Privacy Policy, Terms of Business, Data Protection and Terms & Conditions

Our Company refers to all of our group of companies. This includes HS Direct Ltd, EL Direct Ltd, HS Direct Insurance Services Ltd, Solutionhost UK Ltd and Solutionhost Group Ltd. Paid documents refer to both to paid and free downloaded information and templates. By using our website, downloading our documents whether free or paid you are entering into a business relationship with our company and agree to becoming a customer.

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following, which governs Our company's relationship with you in relation to our websites and services. If you disagree with any part of these terms and conditions, please do not use our website. The term 'Our company' or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 3 Hayland Street, Sheffield, S9 1BY. The term ‘you’ refers to the user or viewer of our website or documents downloaded for our website.

These terms set out how our company uses any information that you give Our company when you use our websites. Our company is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with these terms. HS Direct Ltd may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes. This policy is effective from 1st November 2011.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

What we collect

We may collect the following information:

What we do with the information we gather?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Controlling your personal information

We will not sell or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to our current mailing address listed on our website www.hsdirect.co.uk/contact-us.html . If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Website, downloads (paid or free), templates and free information usage terms and conditions

The use of this website is subject to the following terms & conditions of use:

The use of this website is also subject to the following terms & conditions of use for companies and individuals who provide competing services, in addition to those above, but excluding permission to use the documentation:

I don't have Microsoft Office or Microsoft Word, what should I do?

If you don't have Microsoft Office, or Microsoft Word installed on your PC or Mac, don't worry - you can still use our products. You can get a free alternative from Open Office.

Open Office Org is open-source developed alternative to Microsoft Office, developed by a large software company called Oracle. Open Source means the company who build the software, allow 100% use of it, 100% free.

Since Open Office is specifically developed to be exactly the same as Microsoft Office, with all the same programs in the suite (Eg: Word, Excel, Access and Power Point) - it will freely open any Microsoft Office file-format. Meaning, just because a document was written in Microsoft Word, doesn't mean it can't be opened in another program. Open Office will do that, and vise versa.

To download and install Open Office;

  1. Go to www.openoffice.org.
  2. On the left hand side, click 'I want to download Open Office'. In the green box, click the main link which starts with 'Start downloading OpenOffice.org...'
    • Windows Only:When the program has downloaded, click Install and wait for the program to install.
    • MAC OSX Only:When the program has downloaded, a notification box will pop up with an arrow from the Open Office Icon to the Applications Folder in Finder, drag the icon to the Applications folder to install the program.
  3. You are now ready to use Open Office, and the documents you have purchased from us.