During this time please check out all of our available support resources here. 

Only £15.00 + VAT (per user) Document Preview

Lone Working and Personal Safety E-Learning Module

When a worker is working alone there are additional risks to be considered and adequate controls to be put into place. This course helps you identify the risks and suggests effective control measures and equipment that can be used to ensure their safety.

The course has a multiple-choice test at the end and successful delegates will get a downloadable certificate to show they have completed and understood the contents of this course.

  • What Is Lone Working?
  • What Is The Law Regarding Lone Working?
  • What Are The Potential Risks Facing Lone Workers?
  • Risk Assessment
  • Mobile Phones, Panic Buttons, Personal Alarms
  • Induction Of New Employees/Students
  • Home Visits
  • Conflict Management
  • What Causes Conflict?
  • Signs Of Conflict Emerging
  • Dealing With Conflict
  • Good Communication Is The Key
  • Breakaway Techniques
  • Chatting Stance
  • Open The Curtains
  • Avoiding A Straight Punch
  • Escaping From A Hand Grab
  • Avoiding A Kick

I don't have Microsoft Office or Microsoft Word, what should I do?

If you don't have Microsoft Office, or Microsoft Word installed on your PC or Mac, don't worry - you can still use our products. You can get a free alternative from Open Office.

Open Office Org is open-source developed alternative to Microsoft Office, developed by a large software company called Oracle. Open Source means the company who build the software, allow 100% use of it, 100% free.

Since Open Office is specifically developed to be exactly the same as Microsoft Office, with all the same programs in the suite (Eg: Word, Excel, Access and Power Point) - it will freely open any Microsoft Office file-format. Meaning, just because a document was written in Microsoft Word, doesn't mean it can't be opened in another program. Open Office will do that, and vise versa.

To download and install Open Office;

  1. Go to
  2. On the left hand side, click 'I want to download Open Office'. In the green box, click the main link which starts with 'Start downloading'
    • Windows Only:When the program has downloaded, click Install and wait for the program to install.
    • MAC OSX Only:When the program has downloaded, a notification box will pop up with an arrow from the Open Office Icon to the Applications Folder in Finder, drag the icon to the Applications folder to install the program.
  3. You are now ready to use Open Office, and the documents you have purchased from us.