During this time please check out all of our available support resources here. 


Current average rating: 4.8 / 5.0

Total number of reviews: 4256

I spoke to callum today to get help with HAVS. He went above and beyond to help. very professional and polite. provided excellent service. thank you

Central Scaffolding (Rotherham) Ltd
s Eckhardt

Lee rom day 1 has been a pleasure to communicate with, he is very intelligent person and a credit to your company. I cant speak high of, such people deserve the full credit. Answered each question very clear without his help and advice it would have been difficult to get where we have. Thank you very much for everything.

Jamia Mosque Ghausia-12659
Kashmir Malik

Hi thanks for getting back so quickly. Very good service.

Powell and Wood Cleaning and Maintenance services
Mr Craig Wood

Hi thanks for getting back so quickly. Very good service.

Powell and Wood Cleaning and Maintenance services
Mr Craig Wood

Very clear and helpful information, made me feel much more confident about how and where my business is heading

Luke Derrick

HS direct are so helpful they always respond straight away

Vivid Finishes Ltd
Molly Roberts

HS direct are so helpful they always respond straight away

Vivid Finishes Ltd
Molly Roberts

Very fast response to a query I had in completing a PQQ. The questions I asked were explained and replied to in full detail. Additional information and advise was given and appreciated.

Henton Contractors Ltd
Barbara Fulton

Lee is very helpful and assisted me to gain a better knowledge of H&S in the workplace

Ahc groundworks

Sent an email in the morning requesting a call for some assistance and got a call within the hour. Excellent help and really great advise. As a training H&S Advisor I rely on the advise we receive from HS Direct and i have always had amazing service and help

Sapphire Mechanical and Electrical Services
Hannah Aird

My query was sorted very promptly, and the information I needed was sent to my Safety First Account

mdh painting contractors ltd
alyson hall

Absolutely fantastic service, your adviser (Ian) knew exactly what document I would need after I explained my requirements. Thanks!

KFB Scarborough Ltd
Sarah Randall

Very helpful & knowledgeable a real pleasure to talk to.

The Autumn Centre Ltd
Lee McCormick

I’d like to say that I have had the luxury of dealing with Ashleigh Mortan on a few occasions. And on every occasion she has made a great impression on me. He bubbly personable personality is what sets her apart from the rest. Coupled by her endeavour to go that extra mile on every matter raised with. I am not one to write one of these reviews but sometimes it’s important to share an appreciation for good customer service as I always received with Ashleigh. She deserves great recognition and I very greatful to have had the pleasure of having her deal with my matters!

Level Group
Level Group Services

so very helpful and kind helped me through the whole process Im in looking forward to a strong working relationship

Herondale Consultancy
Captain Andrew R Dale

From the first contact we have found both Ian and Mark to be extremely helpful, knowledgeable and patient with our enquiries. I wouldn't hesitate to recommend your services to friends. Thanks again to Mark for his help with putting together the Covid specific RAMS for us over the last few days, at very short notice too!


Mark Kingston provided an excellent service today dealing with my enquiry promptly and efficiently. Nothing was too much trouble.. invaluable service

Max Cleaners & Maintenance Ltd
Sarah Ward

Seems an easy system to use and Robert was very helpful.

Premiair Service Ltd
Julie Neilson

Every time I request support I receive a response the same day without fail, this is really good service and exactly what I need.

M&E South East Ltd

I spoke to Mark Kingston about my Covid-19 risk assessment on Thursday late afternoon, by Friday morning he had sorted what i needed to do. Great service as always.


Phoned me out of hours and was very helpful

Wmc construction
John Taylor

Very knowledgeable and very professional, would definitely recommend, Excellent!!!

Chancery Lane Construction
Warren jarrett

Because Holly is the most patient and kind person. She is so kind and respectful too. She is ontop of her job. I highly recommend

EllaMens Cleaning Services

Very helpful service, the staff go above and beyond to help. Cannot recommend highly enough

Ant Hire Contractors Limited
Racheal Layton

I would recommend this service to others because it was very professional and helpful.

Wealden Woodstyle
Darren Black

Sarah's answers to my questions were very comprehensive and presented in a way I could understand. She covered everything and came back to me quickly. Very, very impressed. Thankyou so much Sarah!

Butler Brothers Roofing Limited
Gary Butler

I don't have Microsoft Office or Microsoft Word, what should I do?

If you don't have Microsoft Office, or Microsoft Word installed on your PC or Mac, don't worry - you can still use our products. You can get a free alternative from Open Office.

Open Office Org is open-source developed alternative to Microsoft Office, developed by a large software company called Oracle. Open Source means the company who build the software, allow 100% use of it, 100% free.

Since Open Office is specifically developed to be exactly the same as Microsoft Office, with all the same programs in the suite (Eg: Word, Excel, Access and Power Point) - it will freely open any Microsoft Office file-format. Meaning, just because a document was written in Microsoft Word, doesn't mean it can't be opened in another program. Open Office will do that, and vise versa.

To download and install Open Office;

  1. Go to
  2. On the left hand side, click 'I want to download Open Office'. In the green box, click the main link which starts with 'Start downloading'
    • Windows Only:When the program has downloaded, click Install and wait for the program to install.
    • MAC OSX Only:When the program has downloaded, a notification box will pop up with an arrow from the Open Office Icon to the Applications Folder in Finder, drag the icon to the Applications folder to install the program.
  3. You are now ready to use Open Office, and the documents you have purchased from us.