During this time please check out all of our available support resources here. 


Current average rating: 4.8 / 5.0

Total number of reviews: 4256

Professional advice just a little expensive for me

Jones Site Services Ltd
Steve Jones

quick to respond and very helpful

rainham insulation sevices kent ltd

It has been a pleasant experience and extremely easy to renew our CHAS Certificate this year and this has been made possible by Nicole, who has been very helpful and I will certainly ask for her help this time next year.

Diane Collinson

Put me at ease with the questions I needed to ask. overall experience with my visit was very positive.

alan dart building contractor
Alan Dart

dealt with a chap over the phone called josh wright and was very help full, nothing was to much trouble and dealt with my package renewal straight away including payment and paperwork etc. thanks again josh for your help and quick assistance very much appreciated.

dean butcher carpentry services ltd
dean butcher

Service received is ALWAYS efficient, fast and professional excellent.

M D Pointing Contractors Ltd
Martin Degiorgio

Very professional and very helpful

Arighi Bianchi
Ron Adams

George always provides a very professional service with a little bit of humour added in for free, Thanks George

AR Electrical
Andy Riley

George 'my personal H&S Advisor' and his colleagues have gone above and beyond the service I had expected, he is very knowledgeable, resourceful and above all helpful and very polite. Great guy working for a great company!!

Project Design Solutions
Ian McColm

Excellent service very knowledgeable great response from Ryan Hawksley

Beatson Building Services
Dale Beatson

I looked at your web site this weekend - Daniel called me this am. He was very pleasant and appeared to be genuinely interested in helping us not simply selling me any product

GO LBG - Guernsey - social enterprise project
Sarah Bamford

Mainly due to Rod Marsh, extremely helpful, explained everything patiently to us, nothing was too much trouble. Cant rate this guy highly enough !

Eirian Emanuel



very quick to answer any problem

Sinden FLooring Limited
Daniel Sinden

Comprehensive info & professional approach


Great interaction and ease of use

Emissions Analytics
Richard Beazley

Mark could not have been more helpful. Both thorough and pragmatic, Mark's approach to the site visit, obvious depth of knowledge and subsequent documentation has allowed us to commence the project with confidence. Many thanks.

Quickline Ltd
Mark Hughes

Rod it's very helpful everytime I call him he it's available or call me back shortly Very happy

Professional Handymen ltd

Very polite straight to the point exactly what was asked was delivered by email. Will be in touch soon

Tree Tech Solutions
Amy Dawber

Down to earth and honest... I used to work in sales, I don't like sales people as a rule!

Keely Woodley

Incredibly helpful and quick. Thank you so much.

Charlotte Copeland

I felt very comfortable with Craig as he was explaining the software to me and if i have any problems & issues (which i will have) I have been assured there will be someone there to help me.

D A Diston Joiners & Contractors Ltd
Steve Marvell

always helpful, honest and professional

Andrew Richardson Contractor Ltd
Graham Andrew

Very helpfull team, always quick to come back to you.

D.Budd Qualified Roofing Ltd
David Budd

Just because I haven’t purchase a package yet and can’t lie, but service so far has been great. Gavin Jones really knows his stuff.

Bristol Tiling & Plumbing Ltd
James Davis-Dunn

Just because I haven’t purchase a package yet and can’t lie, but service so far has been great. Gavin Jones really knows his stuff.

Bristol Tiling & Plumbing Ltd
James Davis-Dunn
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I don't have Microsoft Office or Microsoft Word, what should I do?

If you don't have Microsoft Office, or Microsoft Word installed on your PC or Mac, don't worry - you can still use our products. You can get a free alternative from Open Office.

Open Office Org is open-source developed alternative to Microsoft Office, developed by a large software company called Oracle. Open Source means the company who build the software, allow 100% use of it, 100% free.

Since Open Office is specifically developed to be exactly the same as Microsoft Office, with all the same programs in the suite (Eg: Word, Excel, Access and Power Point) - it will freely open any Microsoft Office file-format. Meaning, just because a document was written in Microsoft Word, doesn't mean it can't be opened in another program. Open Office will do that, and vise versa.

To download and install Open Office;

  1. Go to
  2. On the left hand side, click 'I want to download Open Office'. In the green box, click the main link which starts with 'Start downloading'
    • Windows Only:When the program has downloaded, click Install and wait for the program to install.
    • MAC OSX Only:When the program has downloaded, a notification box will pop up with an arrow from the Open Office Icon to the Applications Folder in Finder, drag the icon to the Applications folder to install the program.
  3. You are now ready to use Open Office, and the documents you have purchased from us.