During this time please check out all of our available support resources here. 


Current average rating: 4.8 / 5.0

Total number of reviews: 4255

After downloading documents for health and safety and reading through them I new I would need some advice.The following morning I received a call from Hs Direct to check everything was ok and give me advice.Manythanks


Gavin is always very informative and helpful.

Edwards Metal Windows
Kathryn Reynolds

Yasmin was great, very helpful and the demonstration was very good. I will be looking to take the package in the new year!

BMR Carpentry & Building Services LTD
Ben Ringe

superb result, knowledgeable representative

Enviropoint Installations Ltd
simon Hadfield

Very helpful the whole way through with great service and clear updates

Ecotech Building Solutions LTD
Kieran Holmes

I’m so happy with your professional service 👍 Thank you.

DG Decorators
Daniel Ganska

Great walk-through of the product!! Remote desktop viewing adds further clarification on top of the telephone conversation. Sales rep had very good knowledge and was able to answer all my questions. Thanks

Iguana Property Developments Ltd
Stavros Fafalios

Very polite, helpfull attitude. Thanks!

Access-UK Limited
Mark Strevens

Swift and professional service, especially for late on a Saturday night.

Goldthorpe Property Maintenance Ltd
Peter Goldthorpe

Sally who I dealt with was very Helpful and guided me through the whole process.

Mark Kay

Quick response and all questions answered

A Deakin Developments ltd
Andy deakin

i found that Craig was very helpful and explained everything in great detail

R Briggs
Gary McCrae

Is a pleasure as always dealing with Matthew Brieley.

Kent Flooring UK Ltd
Mandy Payne

Josh Wright is always very helpful, polite and very responsive

Ignus Fire Services Limited
Alex pretlove

Your consultant Rodney Marsh was very friendly and professional; he put me at ease and did not bombard me with heavy technical speak. He demonstrated your product very well and if we feel we need this service I would have no hesitation in recommending the package to my partners. Thank you.

Shinethrough Cleaning Services Ltd
John Daniels

Helpful, knowledgable, and easy to talk to

ELD Group Ltd
Sid Amos

was a great help and got me everything I needed, top man

Prosealsmith ltd
John smith

Very helpful and knowledgeable, makes producing RAMS a lot easier and more efficient

GPL Specialist Ventilation Services Ltd

Very professional approach to client, fast response and solution on any questions.

NK Property Renovations Ltd

Mr. Brierley was very polite and put me at ease. He didn't bombard me with questions and took his time to explain everything, he also followed up with an email. Very pleased.

PBM (London) Ltd
Karen O'Connor

I asked for a credit note and it was sent back almost immediately

Ian Hobbs Technical Services Limited
Debbie Bradley

helpful, informative , friendly.

valley construction ltd



Rob was very easy to talk to and his explanations made a great deal of sense

Rodda and Hocking Ltd
Robert Kerr

Very approachable consultant, easy to communicate with and efficient. Highly recommend.

Bluejay Construction Limited
Bea Quennell

Excellent, friendly staff. Very quick turnaround for RA required at very short notice. Would highly recommend.

JID Group Services
Michelle Pope
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I don't have Microsoft Office or Microsoft Word, what should I do?

If you don't have Microsoft Office, or Microsoft Word installed on your PC or Mac, don't worry - you can still use our products. You can get a free alternative from Open Office.

Open Office Org is open-source developed alternative to Microsoft Office, developed by a large software company called Oracle. Open Source means the company who build the software, allow 100% use of it, 100% free.

Since Open Office is specifically developed to be exactly the same as Microsoft Office, with all the same programs in the suite (Eg: Word, Excel, Access and Power Point) - it will freely open any Microsoft Office file-format. Meaning, just because a document was written in Microsoft Word, doesn't mean it can't be opened in another program. Open Office will do that, and vise versa.

To download and install Open Office;

  1. Go to
  2. On the left hand side, click 'I want to download Open Office'. In the green box, click the main link which starts with 'Start downloading'
    • Windows Only:When the program has downloaded, click Install and wait for the program to install.
    • MAC OSX Only:When the program has downloaded, a notification box will pop up with an arrow from the Open Office Icon to the Applications Folder in Finder, drag the icon to the Applications folder to install the program.
  3. You are now ready to use Open Office, and the documents you have purchased from us.