During this time please check out all of our available support resources here. 


Current average rating: 4.8 / 5.0

Total number of reviews: 4255

Tom has been very helpful from day one. I was given clear, concise advise about the HS Direct Safety First package and your services.

Kilner Vacuumation Co Ltd

Always very helpful and quick to respond.

Michaela Walker

Answered phone immediately and spoke to a person directly. Confidently answered query and promised an immediate response.

Buckton Pest Management Ltd
John Buckton

Great tech support from Gareth again - Thanks!

Grounded Safety
John Simmons

This is the second time I have dealt with Jacob and he has put me at ease on both occasions. We are fairly new to the safe contractor and onto our 2nd application but still seems daunting. Jacob has been very helpful at reassuring and helping us through the process..

Teeside Elevators LTD
Cheryl Poppleton

Naomi was really lovely. She listened to my slightly odd reason for my phone call, was extremely helpful with the information she provided, and has left me feeling I can call again should I need further assistance with my unusual workplace H& S method statements and Risk Assessment . Many thanks for a warm, individual, honest discussion Naomi,

Sharons Pet Services
Sharon McLeod

Answered every question and brought up more which I hadn't thought about. Very knowledgeable and helpful.

Dewpoint Solutions Ltd.
Andrew Ratcliffe

Very responsive to e-mails, easy process.

AMP Construction & Groundworks Ltd

Spoke to James , whom explained and was easy to deal with a good service

A Hall Maintenance

very helpful and prompt to set up the health & Safety package and went through everything with the online package so that we knew how to use the system, Craig Holmes the adviser was brilliant.


Helpfull approachable friendly

S s mechanical eng
Stephen Seager

prompt response, the documentation that we required was available within an hour of us requesting it.

Welgrove joinery ltd
Lee Wilson

Great advice and information to take on-board in such a critical aspect of our everyday working environments
Richard Wileman

Always the best service from HS Direct, very pleased to have them to refer to.

MG Drainage Ltd
Becky Grant

very good, just what I was looking for. was explained well.

burgess hill girls
john caudwell

Naomi contacted me today and after a brief conversation we agreed that she would e-mail me details of the assistance you could provide in our H & S qualification process. If it works it will help us at a very busy time. Thank you.

Clive Nicholson Ltd
Clive Nicholson

Superb support! Superb systems and software!

Ed The Ted

Excellent service, very helpful and customer oriented, thank you !

Quantum Solutions Merton Ltd

David was fantastic, he walked me through all of the features of your product and gave a comprehensive review on each section.

Enviropoint Installations Ltd

Great sales consultant Jake Burkett, gave it comprehensive answers. Perfect feed back which help to make decision.

London Renovators Ltd
Urszula Kaczorowska

Quick turnaround of paper work I required, kept me updated as agreed

Neil Gross French Polishing/Surface Repair s
Neil Gross

Quick turnaround of paper work I required, kept me updated as agreed

Neil Gross French Polishing/Surface Repair s
Neil Gross

Clear and upfront pricing as requested, fast response to enquiry with no nonsense approach, just as it should be.

Silvaman Group Limited
Phil Boden

Most helpful did not push for a sale of the service, did not have any add-on

Rastrum Ltd
Clive Cottingham

Would recommend to anyone wanting a method statement or risk assessment

Pawley properties ltd
David pawley

Helpful and reassuring throughout and did not hassle me

AWL Carpentry & Developments Ltd
Adam long
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I don't have Microsoft Office or Microsoft Word, what should I do?

If you don't have Microsoft Office, or Microsoft Word installed on your PC or Mac, don't worry - you can still use our products. You can get a free alternative from Open Office.

Open Office Org is open-source developed alternative to Microsoft Office, developed by a large software company called Oracle. Open Source means the company who build the software, allow 100% use of it, 100% free.

Since Open Office is specifically developed to be exactly the same as Microsoft Office, with all the same programs in the suite (Eg: Word, Excel, Access and Power Point) - it will freely open any Microsoft Office file-format. Meaning, just because a document was written in Microsoft Word, doesn't mean it can't be opened in another program. Open Office will do that, and vise versa.

To download and install Open Office;

  1. Go to
  2. On the left hand side, click 'I want to download Open Office'. In the green box, click the main link which starts with 'Start downloading'
    • Windows Only:When the program has downloaded, click Install and wait for the program to install.
    • MAC OSX Only:When the program has downloaded, a notification box will pop up with an arrow from the Open Office Icon to the Applications Folder in Finder, drag the icon to the Applications folder to install the program.
  3. You are now ready to use Open Office, and the documents you have purchased from us.