During this time please check out all of our available support resources here. 


Current average rating: 4.8 / 5.0

Total number of reviews: 4256

Abby was knowledgeable and helpful. The system seems more sensible and better value than anything that I have seen to date. I was impressed.

GM Safety
Gary Magee

because rob english is is someone i trust and we believe in your brand

rexhill scaffolding & roofing ltd
jay hosier

Excellent explanation, a salesman who knows exactly what he is selling not just sales spiel.

Sealand Electrical
Peter Marquick

Very knowledgeable about product and happy to answer questions.

Dewpoint Solutions Ltd.
Andrew Ratcliffe

Again, incredible help from Danielle she is a star. Always going that extra mile for my company, I have had to fill out a PQQ to tender needing Employment Handbooks I knew to phone Danielle and she certainly knows what she is talking about. Thank-you again HSDirect & Eldirect You've been great help.

Easyfix Scaffolding Ltd
Darren Nelson

Danielle was very professional and very helpful and friendly and explained the new system and has encouraged to use this system and I feel this is the right system for Henrad and look forward to using the system and having Danielle . She is a credit to HS Direct .

Henrad plumbing and heating limited
Daniel Harden

brilliant easy to buy and use thanks


Jacob is a credit to your sales team. Listened to my worries and concerns explained in detail the services your company can offer me spent time answering all of my questions and was so polite and friendly. He is a credit to your team! watch out, I might steal him :-)

Soul Clean Ltd
Katie Richardson

Young lady jess was very helpful & through everything with me so i understand how to fill out a risk assessment. Thank you jess.

London paint strippers
Lee st john

Really good demonstration of the software and how to use it, clearly explained and demonstrated.

Holme Energy Services Ltd
Nigel Jefferson

Our Company had the Asbestos awareness, Working@Height and Manual Handling training. The Consultant was Mia. I have to comment in the following manner. Professional, Knowledgeable and an excellent training delivery style. A credit to your Organisation.

5 Environmental Ltd
Andrew Brant

All the questions I asked plus more was answered. I felt that is just what I needed to no. I have no question left to ask. I do feel that your company can help me. Now I just need to save up for your services. Thanks Mike very helpful guy.

Happy families Landscapes
Kristian Buck

Always helpful and call back when requested.

SLG Electrical Ltd
Sheldon Grubb

Rodney was fantastic in explaining how things worked and was generally easy to work along side during the demo. Everything he said he would do prior to the demo was done beyond expectation. Fantastic product and demonstration.

R&S Electrical Contractors LTD
Richard woodley

Daniel Lear was polite ,respectful and professional throughout the phone conversation followed by a well detailed email

Simplex plumbing Ltd
Simba Nhindi

Informative and helpful advice.

Crow Nest Park GC
Gemma Stark

Great service, very efficient and friendly.

Hayes Garden World
Emma Dyson

Excellent customer service by Wayne Parker

Grace Doherty

Paul was very clear during the demonstration, and continually asked if I had any questions regarding the software.

Inten Ltd
Andy Wiliams

Knowledgeable, Friendly & understood our needs

Leigh Wilson Plumbing & Gas Ltd
Ann Wilson

Very polite, well informed and genuine caller. Did not push but asked the right questions and actually knew what he was talking about.

Eco Clean
Paul Johnston

Very helpful and gave good advice.

Power Maintenance
Richard Power

Because jess obviously has a lot of patience & did what she said on the tin

Sub-Cool FM
Jacb Swei

The website is really easy to use and has everything you need. The team are always very friendly and really helpful. We are very happy with service provided.

K Jones Electrical
Sue Pettersen

Great service and friendly approach by Danielle who knows the industry. The recommendation scheme is a great thing. Very happy to share.

Complete Carpentry UK Ltd
Tony Harrison

I had Danielle call me up to discuss the Chas accreditation. She was very thorough and also recommended the best solution for my company rather than the most expensive solution. A pleasure to deal with

The Active Building Group Ltd
Ashley King
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I don't have Microsoft Office or Microsoft Word, what should I do?

If you don't have Microsoft Office, or Microsoft Word installed on your PC or Mac, don't worry - you can still use our products. You can get a free alternative from Open Office.

Open Office Org is open-source developed alternative to Microsoft Office, developed by a large software company called Oracle. Open Source means the company who build the software, allow 100% use of it, 100% free.

Since Open Office is specifically developed to be exactly the same as Microsoft Office, with all the same programs in the suite (Eg: Word, Excel, Access and Power Point) - it will freely open any Microsoft Office file-format. Meaning, just because a document was written in Microsoft Word, doesn't mean it can't be opened in another program. Open Office will do that, and vise versa.

To download and install Open Office;

  1. Go to
  2. On the left hand side, click 'I want to download Open Office'. In the green box, click the main link which starts with 'Start downloading'
    • Windows Only:When the program has downloaded, click Install and wait for the program to install.
    • MAC OSX Only:When the program has downloaded, a notification box will pop up with an arrow from the Open Office Icon to the Applications Folder in Finder, drag the icon to the Applications folder to install the program.
  3. You are now ready to use Open Office, and the documents you have purchased from us.