During this time please check out all of our available support resources here. 


Current average rating: 4.8 / 5.0

Total number of reviews: 4255

Easy to find, download and alter. Great product and follow up phone call from company.

TudorMulti Services LTD
James Tumber

Rhia is the most helpful person to deal with,

IPH Fire Solutions
Sarah VAz Te

Josh is always really helpful and friendly, a pleasure to talk to.

Active Air

good service. clear advice. great deal on 3 year package

T&T Group
john thornton

Excellent and very informative training from Stewart

Divo Interiors
U Jadeja

Very clearly explained excellent service

GBF Masonry Cleaning
Mark Foweraker


Plumbsa Plumbing LIMITED

Ian was concise and explained everything in simple terms

Lynette Cusworth

Excellent service proposal, Excellent on line demo which even I found easy to follow.

Bridges Cleaning & Hygiene Services Ltd
Patricia Horne

Site was very easy to use and information down loaded straight away.

Chris Jackson

Rod is extremely helpful pleasant and knowledgable I would not hesitate to use HS Direct again.

Drains & Mains
Marc Sprague

Fantastic service! Extremely helpfull and very professional!

Elite soundcoating
Gareth corran

Really professional I will definitely use .

R&R scaffolding solutions
Justin Mark Ratcliffe

A helpful and clear presentation of product and service available.

Northumbrian Roads Ltd
John Loftus

It has been fantastic dealing with HS Direct team. All members are very knowledgeable and helpful.

Kobus Construction

Jamie was very friendly, informative and helpful

JAP Property
Jon Procter

The software is excellent, but I am not in a position just now to purchase it, it does everything we would need, but this is a new family venture and I am just helping set it up. I am a Chartered Health & Safety professional, with NEBOSH Diploma so I have seen many online systems, however, yours is the best I have seen and we will possible look at implementing something like this in the future

Mike Sturgess

Straight talking presentations that covered all areas without overdoing the sales pitch but also intuativley almost addresing any question i had

Shajaad Ahmed Lakhanpal

Rod went above and beyond to help me. Thank you Rodney

Rub and Scrub Professional Cleaning Services
lisa wannell

Jamie was professional on the phone and clearly relaxed in talking to me which came across well.

PHR Property Management Ltd
Paul Ray

very helpful, proffesional,well mannered staff

M&IB Services Ltd

very helpful, proffesional,well mannered staff

M&IB Services Ltd

Always great working with Gareth, requests dealt with quickly and efficiently

Westway Services Ltd
Jaswant Dhaliwal

Lewis was very enthusiastic about the product and showed me the potential of the system which I will share with colleagues on the project.

Phil Baker

Very helpful, informative and easy to do business with.

Townsend Solutions

Spoke to Ian Parkes. He answered the question I asked, gave me useful background information and emailed in minutes. If I really need CHAS i will definitely put forward your name to my colleagues

Use The Sun Ltd
Charles Montlake
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I don't have Microsoft Office or Microsoft Word, what should I do?

If you don't have Microsoft Office, or Microsoft Word installed on your PC or Mac, don't worry - you can still use our products. You can get a free alternative from Open Office.

Open Office Org is open-source developed alternative to Microsoft Office, developed by a large software company called Oracle. Open Source means the company who build the software, allow 100% use of it, 100% free.

Since Open Office is specifically developed to be exactly the same as Microsoft Office, with all the same programs in the suite (Eg: Word, Excel, Access and Power Point) - it will freely open any Microsoft Office file-format. Meaning, just because a document was written in Microsoft Word, doesn't mean it can't be opened in another program. Open Office will do that, and vise versa.

To download and install Open Office;

  1. Go to
  2. On the left hand side, click 'I want to download Open Office'. In the green box, click the main link which starts with 'Start downloading'
    • Windows Only:When the program has downloaded, click Install and wait for the program to install.
    • MAC OSX Only:When the program has downloaded, a notification box will pop up with an arrow from the Open Office Icon to the Applications Folder in Finder, drag the icon to the Applications folder to install the program.
  3. You are now ready to use Open Office, and the documents you have purchased from us.