During this time please check out all of our available support resources here. 


Current average rating: 4.8 / 5.0

Total number of reviews: 4255

All questions asked were answered and explained. Nice and easy to follow.

Hilcrest Flooring Ltd
David Marshall

Interesting and Informative dialogue with a polite representative. A very good step by step online demonstration of the safety package. A package in which I believe, my company could well benefit from utilising.

BnB Fabrications Ltd
Darren Blair

Very informative and concise information given. Thank you

CDR Landscapes Ltd
Michael Holland

Craig was very informative and engaging, we have arranged a call back when the business is ready to take the next step

KDN Fire Protection Ltd
Deborah Hinds

Great friendly service without the hard sell. Very informative and helpful will definitely use HS direct in the future.

A Robinson
A Robinson

Easy to download took you through the form step by step with all the information needed. 100% would use them again have booked marked their site. Thanks HS Direct

Watson Electricals
Steve Woods

very informative and professional

dave page

Good Customer services, friendly and well spoken

RS Contruction & Property Services Ltd
jethro van Biljon

They are very friendly to deal with and offer straight to the point useful information

Kobus Construction

Comprehensive product plus spencer had superb product knowledge

Outdoor Options Ltd
Brian Herbert

Very professional service excellent value.Method Statement and RAMS are perfect for my practice saves me a lot of time.

Design Innovation
George Avery

Excellent service- easy to use and great value

CWS ltd
Chris Page

very imformative but no too long

N&N Electrical Services Ltd
Sarah Williams

as per the norm very good thanks guys

klm wiggett
kevin wiggett

Once down loaded found it easy to alter examples to our own needs

John Mason ltd
John mason

Just started a new audio & lighting company and have been asked for risk and method statements.. I found this company though a Google search and they had just what I needed with some good advice too.. Would use again thank you...

D C Sound Systems
David Sibley

Very informative what originally seemed a daunting task as just been simplified

Campbell and Hughes Services Ltd
V Hughes

Jacob was brilliant to speak to, very helpful!

Galaxy Insulation and Dry Lining Ltd
Lucy Wragg

First class company, a real pleasure to do business with.Faultless !

Heritage Decorators
rebecca crosbie

Very informative, friendly, advice.

Saturn Plumbing and Heating (Oxford) Ltd
Liam Worton

Information was given with clarity and the effort made to get back in touch was prompt

Holderness Tree Care Ltd
Les walby

Josh was very helpful and resourceful.

Go Go Cleaning Ltd
Emman Hasnain

Excellent service from start to finish, would recommend them, now time to see what the services going to be like for the next 12 months

MIDS Pest Control
Steven Middleton

A friendly and professional response to my download

Paul Watson

The company representative was courteous and polite. He explained clearly how our company could benefit from your service without being 'pushy'.

Pilkington Construction & Civils Ltd
Angela Pilkington

Very compelling , didn't want to spend this amount of money but it clearly makes sence.

Stuart Robertson
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I don't have Microsoft Office or Microsoft Word, what should I do?

If you don't have Microsoft Office, or Microsoft Word installed on your PC or Mac, don't worry - you can still use our products. You can get a free alternative from Open Office.

Open Office Org is open-source developed alternative to Microsoft Office, developed by a large software company called Oracle. Open Source means the company who build the software, allow 100% use of it, 100% free.

Since Open Office is specifically developed to be exactly the same as Microsoft Office, with all the same programs in the suite (Eg: Word, Excel, Access and Power Point) - it will freely open any Microsoft Office file-format. Meaning, just because a document was written in Microsoft Word, doesn't mean it can't be opened in another program. Open Office will do that, and vise versa.

To download and install Open Office;

  1. Go to
  2. On the left hand side, click 'I want to download Open Office'. In the green box, click the main link which starts with 'Start downloading'
    • Windows Only:When the program has downloaded, click Install and wait for the program to install.
    • MAC OSX Only:When the program has downloaded, a notification box will pop up with an arrow from the Open Office Icon to the Applications Folder in Finder, drag the icon to the Applications folder to install the program.
  3. You are now ready to use Open Office, and the documents you have purchased from us.