During this time please check out all of our available support resources here. 


Current average rating: 4.8 / 5.0

Total number of reviews: 4255

This is because it's so helpful to me and my work thank you

Dun N Dusted Rubbish Removal N/E
John Simpson

The consultant was very clear, patient and went to exactly the items we were looking out for , no messing really good

Mirehouse Residents Group
Keith Cartner

Highly professional, very helpfull

Nova Construct Ltd
Corneliu Ghiurcusor

Always do what they say they will do and find ways to help rather than say no, genuinely appreciated.

Bury St Edmunds
Barry Dowman

I asked a question initially via your chat function. The person was very helpful, i think his name was Paul. I then received a follow up call to see if i had got what i purchased. Which i had. I was then offered assistance with various other products available to me. All very good.

BM Training Services
Brian Mathers

Excellent customer interaction, the system is well thought out. Covering all aspects of safety documentation with the added ease in creating new documentation and sharing this data.

P N Daly Ltd
Justin Holt

Always helpful, great documents, and I know your on the other end of the phone if I beed amything. Have found you very helpful

Lawrence & Son
Dean Lawrence

The customer service representative was very informative and friendly. I would recommend HS Direct to anyone!!!

Tradebot Ltd
Craig White

Very quick to respond to my email and very efficient. Also found Ian very helpful and polite. thanks very much

IS Recruitment Ltd
Hollie Martin

Good to know you guys are there when you are needed.

Freelance Art Director
Paul Harvey

No hard pressure sale,s . polite conversation . listening to what i was saying without any interruptions as with other companies.

Elecserve Ltd
Steve Burton

The service was very politely and clearly outlined. No feeling of hard sell

waltons construction ltd
caroline walton

Very helpful and informative staff. Gave answers to all my questions quickly and recommended future products which could be of use.

Pro-Tech Systems (GB) Ltd
Rob King

Victoria was very helpful. The site looks exactly what I need as I am new to this. And it's nice to know that if I get stuck help is just a phone call away.

Andrew Cooke Painting and Decorating
Jackie Cooke

Really useful conversation - not taking a whole age to finish up the conversation, also showing the advantages of your system definitely persuaded me into using your services! Nice job!

Prolux Cleaning
John Persons

Prompt and efficient and called back exactly when you said you would. I was impressed that I could speak to someone late in the evening, not an aggressive sales call just helpful and informative.

Asbestos Trained Contractors
Jamie Bartlett

Very helpful, user friendly and great follow up call with more info for the future success of our company

KDN Fire Protection Ltd
Deb Hinds

The lad I spoke to was polite and courteous and did not try and pressure me into anything. A top lad and a credit to his company.

A Brown Electrics
Andy Brown



Andrew was brilliant as always

H&J Electrical services Ltd
Neil hobbs

very efficient and very understanding of my requirements, Paul knew exactly what I wanted and wasted no time in showing me

Rea Valley Windows

Very good professional help from David Price setting up the account, good stuff!

Luminous Solutions Ltd
Ross Render

Christian Baxby is a brilliant sales person. Not at all pushy and very friendly. Great at spending time explaining the benefits of the software.I never felt under pressure to buy throughout the trial process.

Safety Forward Ltd
Marisa Firkins

We thought Anthony was very good, knowledgeable and very professional. Well pleased.

County Electrical Services Ltd
Jim Whysall

Very helpful and friendly company.Would have know trouble in recommendeding them.

Charles meehan

Because, They help are Great. Thanks.

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I don't have Microsoft Office or Microsoft Word, what should I do?

If you don't have Microsoft Office, or Microsoft Word installed on your PC or Mac, don't worry - you can still use our products. You can get a free alternative from Open Office.

Open Office Org is open-source developed alternative to Microsoft Office, developed by a large software company called Oracle. Open Source means the company who build the software, allow 100% use of it, 100% free.

Since Open Office is specifically developed to be exactly the same as Microsoft Office, with all the same programs in the suite (Eg: Word, Excel, Access and Power Point) - it will freely open any Microsoft Office file-format. Meaning, just because a document was written in Microsoft Word, doesn't mean it can't be opened in another program. Open Office will do that, and vise versa.

To download and install Open Office;

  1. Go to
  2. On the left hand side, click 'I want to download Open Office'. In the green box, click the main link which starts with 'Start downloading'
    • Windows Only:When the program has downloaded, click Install and wait for the program to install.
    • MAC OSX Only:When the program has downloaded, a notification box will pop up with an arrow from the Open Office Icon to the Applications Folder in Finder, drag the icon to the Applications folder to install the program.
  3. You are now ready to use Open Office, and the documents you have purchased from us.