During this time please check out all of our available support resources here. 


Current average rating: 4.8 / 5.0

Total number of reviews: 4256

Ant was very knowledgeable and helpful and called back with answers very quickly.

Nikki Thurston

My contact with HS Direct was Isabelle. She explained how the service works and what I can expect. She was very through with every aspect of the product being explained.Its great to have a friendly, knowledgeable person on the end of a phone line.

A & J Holloway Home and Garden services
Andy Holloway

Not a big sell, but we will see on how many calls I get from now!!

LocksFirst Swindon
Nigel Bailey

Information supplied was relevant to association and look forward to further information on proposal discussed.

Framwellgate Moor Community Association. DH1 5BL
Mr K Gates

Expertly explained, easy to follow & understand... most importantly I can now get on with some work

James Anthony Enterprises Ltd
Nick Tryfonos

5, fast efficient, polite professional. God bless you.

Robert Myatt Roofing Ltd
Robert Myatt

great initial contact, ongoing help and assistance, lets see how the service continues after payment, ? only time will tell, ive had bad after care in the past ( different company ) and hope this is different,

hightech roofing n/w ltd
neil boland

Ian listened to my brief and kept the demo mainly to what we wanted to hear.

Elfordleigh Hotel Golf Leisure
Mike Lee

quick response , easy to understand information

reunited group
robert fidock

Spencer was very informative and helpful

Protec Insulation Services
Neil Rousseau

Great Service with a special mention to Danielle Shaw who has been the most helpful member of your team, she has been tenacious and extremely thorough throughout and I thank her.

Coatings tech Limited
Steve Galinsky

Always a pleasure to talk with Matthew, mindful of information about all aspects of heatlh and safety in the workplace.

Kent Flooring UK Ltd
Mandy Payne

Holly Knowles was extremely helpful, answered everything I needed to know and was extremely polite

Paul Davis
Paul Davis

Very helpful easy discussion I learnt a lot

Action Pest Control Limited
Keith Prowse

The heaters I purchase from you are of good quality and great for the homes that I am replacing the old storage heaters with

Hayes first electrical
Mark hayes

The heaters I purchase from you are of good quality and great for the homes that I am replacing the old storage heaters with

Hayes first electrical
Mark hayes

Dan Moore, extremely helpful and a top fella

LD Roofing services Ltd
Dan Russell

Ryan was very polite, took time out to explain everything.

108 Ventures Ltd
Julie Gadd

Ant was extremely helpful and spent a lot of time helping me, showed me a demo of all sorts of things I didn't know could make things so much easier for us. I am much more informed and mind set at ease. Thankyou Ant for your help!

Tamaris Roofing Ltd
Jacqui Bennett

Katie is very patient, knows her stuff and extremely helpful.

tempest brickworks ltd

Craig was very calm collected and took time to explain things to us.

Homes and Property Solutions Ltd
Steve Morrant

Staff very friendly and helpful

Diamond Drainage

very helpful and quick respone

mundo-mac construction and surfacing ltd
Will Farrow

Very professional and polite. Was very impressed.

Emery & Son
Chris Emery

Very sociable, very helpful. A change to deal with someone with a pleasant manner.

Low Road Nursery
Paul Mycroft

Thanks for helping me with my CHAS Application

BPR Construction Ltd
Dave Pawson-Rogers
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I don't have Microsoft Office or Microsoft Word, what should I do?

If you don't have Microsoft Office, or Microsoft Word installed on your PC or Mac, don't worry - you can still use our products. You can get a free alternative from Open Office.

Open Office Org is open-source developed alternative to Microsoft Office, developed by a large software company called Oracle. Open Source means the company who build the software, allow 100% use of it, 100% free.

Since Open Office is specifically developed to be exactly the same as Microsoft Office, with all the same programs in the suite (Eg: Word, Excel, Access and Power Point) - it will freely open any Microsoft Office file-format. Meaning, just because a document was written in Microsoft Word, doesn't mean it can't be opened in another program. Open Office will do that, and vise versa.

To download and install Open Office;

  1. Go to
  2. On the left hand side, click 'I want to download Open Office'. In the green box, click the main link which starts with 'Start downloading'
    • Windows Only:When the program has downloaded, click Install and wait for the program to install.
    • MAC OSX Only:When the program has downloaded, a notification box will pop up with an arrow from the Open Office Icon to the Applications Folder in Finder, drag the icon to the Applications folder to install the program.
  3. You are now ready to use Open Office, and the documents you have purchased from us.