During this time please check out all of our available support resources here. 


Current average rating: 4.8 / 5.0

Total number of reviews: 4256

Customer services was fantastic

Poppet Groundworks and Civils Limited

Always friendly and more than happy to help. Excellent service.

Lancashire Waste Services
Charlotte Walker

Hassle free and very informative

B and G Projects
Steve Kemp-Thacker

Polite excellent services would definitely recommend

br gardening services
Billy richardson

Polite and genuine adviser. Quick to answer any questions and happy to email services to review at a more convenient time.

JM Hill Building Services Ltd
Natalie Hill

Very Thorough and helpful info.

Brown Building Ltd
David Brown

Very happy, efficient and knowledgeable


I dealt with Rod who was so informative,professional and friendly.I hopped on board with HS Direct to sort out my comany,s Health and Safety.Rod talked me through all my options,prepared the paperwork I needed and even forwaded them to my customer.So far a really good service.Thank you

ght cleaning services ltd
Gwenda Kinghorn

Great customer service Emma was very honest and straight no pushy sales gimmicks great service as usual Hs direct

Colne vew contracts
Aron olley

James explained everything fully and gave me peace of mind I was making the right decision before we proceeded with the product.


Requested information received in under 5 minutes!

Jestic Ltd
Richard James

Sarah was very friendly and helpful.

Maryam Nezami

ian parkes is very helpfull & effieictent

paul clare

Hollie Bond as always was an absolute joy to speak to and was extremely helpful

star developments
joe walsh

very professional, and straight away new what we needed.

A K Hobson ltd
ken hobson

Nicola Warton is not only knowledgeable, but a real pleasure to speak with. She has been incredibly patient, explained the whole process and helped us customise what we require. Thank you so much!


Mathew Brierley has been always very professional, polite and helpful all the times i have used HS Direct.

Donalds heating & plumbing

Amazing system and delivered excellently by David Price

S.E. Carpentry ltd
Spencer Earl

Excellent service as usual. Thank You.

N B Carpentry Ltd
Nigel Bramley

Highly recommended Most professional and helpful service

VMS Contracting Ltd
Vaidas Miliauskas

Naomi is always very quick to respond and always helpful.

Reflex Sports Ltd

George Turner was very helpful, polite and informative. Nice to speak to

RooDog ebikes ltd
Katie Ashbridge

Fast turn around on enquiry with excellent communication and explanations.

Capital Floors
Kat pepper

Clare Pearson has been an asset to us and to your company since we have been working with you. She has helped us sort out a number of HR related things with policies, contracts and disciplinary procedures etc. Along with other key members of the team at EL Direct it has been great. We did get a cheaper quotation from another provider, but your prices were the cheapest last time, your prices hadn't jumped up and we know what to expect from your service.

Environmental Services (Chesterfield) Ltd
James Crownshaw

Brilliant service , extremely accessible highly recommended

A plus installations ltd
Ashleigh joshi’s

By far the best integrated system for Builders to keep up to date with their legal and Site Safety obligations

J & S Waring Ltd
jon waring
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I don't have Microsoft Office or Microsoft Word, what should I do?

If you don't have Microsoft Office, or Microsoft Word installed on your PC or Mac, don't worry - you can still use our products. You can get a free alternative from Open Office.

Open Office Org is open-source developed alternative to Microsoft Office, developed by a large software company called Oracle. Open Source means the company who build the software, allow 100% use of it, 100% free.

Since Open Office is specifically developed to be exactly the same as Microsoft Office, with all the same programs in the suite (Eg: Word, Excel, Access and Power Point) - it will freely open any Microsoft Office file-format. Meaning, just because a document was written in Microsoft Word, doesn't mean it can't be opened in another program. Open Office will do that, and vise versa.

To download and install Open Office;

  1. Go to
  2. On the left hand side, click 'I want to download Open Office'. In the green box, click the main link which starts with 'Start downloading'
    • Windows Only:When the program has downloaded, click Install and wait for the program to install.
    • MAC OSX Only:When the program has downloaded, a notification box will pop up with an arrow from the Open Office Icon to the Applications Folder in Finder, drag the icon to the Applications folder to install the program.
  3. You are now ready to use Open Office, and the documents you have purchased from us.