During this time please check out all of our available support resources here. 


Current average rating: 4.8 / 5.0

Total number of reviews: 4256

By far the best integrated system for Builders to keep up to date with their legal and Site Safety obligations

J & S Waring Ltd
jon waring

Sally contacted me after my purchase and made sure everything was ok, making sure I knew all services that are available. I will use in future.

David Lang
David Lang

Friendly person on the end of the phone,letting me know about the service they provide but not in a pushy way.

Lee Bennett

Very professional and knew his stuff

Lancashire Cleaning

Because your team are always on had to help and always have the answers!

Pegasus Contract Services Ltd
John Peters

Replied back to my enquiry very quickly and was very informative on the service I would receive.

Band G Projects
Steve Kemp-Thacker

The consultant was very detailed with the information provided and I was impressed with the level of service on offer

LPM Construction Ltd
Lee Matthews

helpful and informative as always

wallace groundworks and civils ltd
peter walace

Sounds like just what our company requires!

A&D Sports Ltd
Angela Golden

Rod was brilliant, he provided me with 6* + customer service - he answered all of my questions plus advised me on areas that I wasn't aware I needed. He went above and beyond - I will definitely be using HS Direct for all of my contractual requirements. Very happy indeed.

Wagtails of The Wolds

Service up to this point has been 2nd to none, I hope it continues this way.

H3 Facilities Ltd
Mark Hornett

Emma that I spoke to is friendly and helpful. Sorting the renewal was easy with her help

Kent CCTV & Data Limited

I spoke to Rod who was so so helpful, he was really patient with me and not pushy in any way at all, which I loved. He provided me with relevant information and went above and beyond his duties. I would definitely recommend this company, and Rod, to anybody needing the kind of services they provide. I won't be going anywhere else.

Wagtails of The Wolds
Louisa Wellington

I was unsure which documents I needed - Rodney was very helpful in giving me advise on which ones I need - answered all my questions with professionalism and nothing was too much bother. Thank you.

Haven Mansions Ltd
Ramian Thapar

Very helpful and knowledgeable

Charles Frisby

James has really been helpful & there is support at weekends which i have often used .For someone running a company on my own it is made a lot easier

Saffren interiors ltd
Colin Bull

I received clear, concise information, no hard sell. Provided me with exactly what I needed.

John Charles Property Investments Ltd
Susie Rathbone

Excellent Service, helped me with documents.

KFB Scarborough Ltd
Sarah Randall

Excellent service from HS Direct. Rashawn gave us all information we were looking for and never tried to rush anything. Great company to work with.

1st call gas services Ltd
leon stones

Explained in a very detailed but simple to understand way

Shadow Cleaning Services Limited
Mike Williams

Very helpful in answering our questions and demonstrated online the software we are looking into purchasing.

TSR Electrical Ltd

Had a small technical issue that I needed help with and the consultant drilled straight down and solved my problem straight away

Interstor Contracts Ltd
Stewart Gould

Explanation of demonstration was great.

Newton Construction imited
Trevor Newton

Absolutely fantastic Service and the Staff are so helpful and friendly

T W Flooring
Karen Ricketts

A very helpful and profession company I would be happy to recommend to a friend.


We got a good overview of the system and all our questions were answered.

St Marys Convent
Simon Bunyard
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I don't have Microsoft Office or Microsoft Word, what should I do?

If you don't have Microsoft Office, or Microsoft Word installed on your PC or Mac, don't worry - you can still use our products. You can get a free alternative from Open Office.

Open Office Org is open-source developed alternative to Microsoft Office, developed by a large software company called Oracle. Open Source means the company who build the software, allow 100% use of it, 100% free.

Since Open Office is specifically developed to be exactly the same as Microsoft Office, with all the same programs in the suite (Eg: Word, Excel, Access and Power Point) - it will freely open any Microsoft Office file-format. Meaning, just because a document was written in Microsoft Word, doesn't mean it can't be opened in another program. Open Office will do that, and vise versa.

To download and install Open Office;

  1. Go to
  2. On the left hand side, click 'I want to download Open Office'. In the green box, click the main link which starts with 'Start downloading'
    • Windows Only:When the program has downloaded, click Install and wait for the program to install.
    • MAC OSX Only:When the program has downloaded, a notification box will pop up with an arrow from the Open Office Icon to the Applications Folder in Finder, drag the icon to the Applications folder to install the program.
  3. You are now ready to use Open Office, and the documents you have purchased from us.