During this time please check out all of our available support resources here. 


Current average rating: 4.8 / 5.0

Total number of reviews: 4256

prompt service and very informative

Select Stone
Mark Mullock

Very well explained and all questions where answered..

Anglian Storage Ltd
Robert Long

I have used your company quite often, every experience is positive.

CDM Consult Ltd
Trevor Johnson

The website is very clear and easy to follow but the follow up service from staff member Maureen Nicholls was amazing when I had trouble opening one of the documents Maureen resent the document again and rectified the problem. I can can not speak highly enough of the service I received.

GRH builders
Darren Dillon

Very informative and happy with the service from Chloe

Ryans construction ltd

Excellent customer satisfaction

EllaMens Cleaning Services Ltd

Rosie O’Brian explained all the new legislation coming into effect very clearly ,being a brand new small business we would need something like this to help us avoid legislative pitfalls

Maxine Oneill

Matthew is so knowledgable and as helpful as ever.

EMC Roofing & Cladding Ltd
Pauline Copland

The company was very professional and really helpful

HS direct
Sianna Booker

Very pleasant chat with Sarah who was very informative and helpful.

Puma building

the advice was succinct, accurate and easily relayed. I felt confident talking to this person (Holly)

Marshbeck Interiors
Sigi Steer

Your RAMS for Plumbing that we purchased were clear and concise and were easily amended to suit our needs. We will use again.

Greystone Services (Scotland) Limited
Rose Charlton

Nicole dealing with our H&S applications to Safe-contractor and CHAS has been very professional, polite and understanding and made the whole process easy on our part and explained everything to us.

Gibbs and Tregidgo ltd
Dylan Pearson

An excellent course delivered with a balanced mix of gravity and humour which kept some 60 delegates interested for the whole day. Mark is a superb instructor and we hope to see him again.

Armour Hart Group Ltd
Allen Broad

good communication, brilliant software to use

David shaw

The information given to me by Joshua was extremely helpful and look forward to working with him in acquiring our relevant qualifications needed for my business.

South Coast Cleaning Solutions Ltd
Craig Wilson

Carl was brilliant so helpful and ynderstanding

Hot stuff catering
Julie Cox

The team at HS Direct deliver an outstanding service, however particular mention to the Tech team. Jordan always provides a prompt, helpful and friendly response. Thank you for all your support - have a great Christmas.

Derwent Facilities Manager
Anthony Vasey

Because Josh Wright was so thorough, likeable, helpful and professional in the time he spent on the phone with me today. Taking me through all of the services you provide. Invaluable.

ABI Roofing Ltd
Leanne Snow

your staff maddie, luke and kevin have been so helpful and always seem to go above and beyond

jack arnold uk limited
lindsey shaw

Martyn explains everything beautifully so easy to understand thanks Martyn

B M S Contract Cleaning

Had a problem logging onto the site. Spoke to Jordan he sent me a link to follow and this solved the problem straight away. The service is first rate as normal. Been a member since 2016 and this is the first problem I have ever had.

Peter Moss Bespoke flooring Ltd
Peter Moss

Ian Parks was great. Great communication. Once I start using your portal more often and get to know it better I am sure it will be great and easy portal to be used all the time. Definitely saves a lot of hassle and time. Great team thank you guys

MORE carpentry ltd.
Modestas Isakas

Very helpful, always on hand to answer my queries and the system is very user friendly as are the staff.

A & E Gibson
Christine Helen Gibson

Taking time out to help me in a professional way and give me the information I needed and the direction I need to get what I need.

Apollo Design Fire Protection Services Ltd
Karl Williams

Taking time out to help me in a professional way and give me the information I needed and the direction I need to get what I need.

Apollo Design Fire Protection Services Ltd
Karl Williams
Previous Next

I don't have Microsoft Office or Microsoft Word, what should I do?

If you don't have Microsoft Office, or Microsoft Word installed on your PC or Mac, don't worry - you can still use our products. You can get a free alternative from Open Office.

Open Office Org is open-source developed alternative to Microsoft Office, developed by a large software company called Oracle. Open Source means the company who build the software, allow 100% use of it, 100% free.

Since Open Office is specifically developed to be exactly the same as Microsoft Office, with all the same programs in the suite (Eg: Word, Excel, Access and Power Point) - it will freely open any Microsoft Office file-format. Meaning, just because a document was written in Microsoft Word, doesn't mean it can't be opened in another program. Open Office will do that, and vise versa.

To download and install Open Office;

  1. Go to
  2. On the left hand side, click 'I want to download Open Office'. In the green box, click the main link which starts with 'Start downloading'
    • Windows Only:When the program has downloaded, click Install and wait for the program to install.
    • MAC OSX Only:When the program has downloaded, a notification box will pop up with an arrow from the Open Office Icon to the Applications Folder in Finder, drag the icon to the Applications folder to install the program.
  3. You are now ready to use Open Office, and the documents you have purchased from us.