The Good Work Plan: are you ready?

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Current average rating: 4.8 / 5.0

Total number of reviews: 4187

Overall brilliant and forward thinking. Consultants brilliant

HS Water Hygiene Ltd

Isabelle was the only reason I Purchased 3 courses She was not pushy yet still got across the promotion on offer which was beneficial to my company. Thank you Isabelle

OBD Plumbing & Electrical
Jamie Ward

Dave Price is the consummate professional. A friendly and energetic guy. great asset to the team.

Derwent FM
Anthony Vasey

Rodney consistently provides a tier one service, to my company

Claridge Construction Consultants
Mark claridge

Rodney consistently provides a tier one service, to my company

Claridge Construction Consultants
Mark claridge

Jacob was very helpful and informative

Fogarty Commercial Decorators
Rob Fogarty

Two way conversation, listens and hears, solutions given.

J.W.Moir Decorators Ltd

Rodney has always been brilliant and making our company look as professional as possible and thanks to him we have gained more contracts.

Industrial Roof Coatings ltd
Danny deacon

very polite and professional at all times

robert walker

HS direct is a no nonsense system that allows us to remain compliant with regard to risk assessing and all our health and safety needs we truly have benefitted from the system, a big issue for us was that only our managers could carry out risk assessments but now all our staff are happy to use the system and feel safe that they can compile risk assessments safely and above all legally ensuring that we can provide risk assessments to others in our field and be confident they will be workable and concise. I have no hesitation in recommending the system to others.

purbeck supported living
john hughes

Rodney Marsh who deals with 90% of our questions has been amazing from the start since we started working with Hs Direct. nothing is ever too much for him to do and help us, He has helped us with our CHAS application and put us through all the training courses we need as a company to move forward. All in all Feathered Edge Joinery & Building Solutions Ltd are very happy with Rodney.

Feathered Edge Joinery & Building Solutions Ltd
Leanne Carr

Jacob is very informative, always there to help with my queries. Extremely happy with the service he provides.

North West Catering Engineers
Lisa Odling

Literally 2 minutes after making an enquiry I had a phone call from Dave Price with a near instant quote after answering a few questions about my business. The man obviously knows about the environment I work in and seemed keen to get me onboard, I felt very confident in Dave’s involvement

Rob Leach Construction Ltd
Rob Leach

Very good service call no pressure sales. It was good to speak to your colleague he explained every thing that I needed to know thank you

SL electrical services

Efficient service, professional approach and always prompt with a reply to a query.

SLG Decor Ltd
Stuart McIntyre

Great service and detailed explanation of services. Very helpful

Sandford&sons Electrical
R Sandford

Clear and concise about the benefits of signing up, confident we will have the full support we need as a small company. Thanks!

Me, My Spade and I
Barbara Thompson

Excellent presentation very professional. Very informative,

Darren Millerchip

excellant service. rod has been there from day 1 getting us compliant to health and safety to our main contractor pnc shopfitters. excellant service thank you so much rod 5* customer satisfaction

fagan and sons decorators

The service from Rodney was all round great and there is a great feeling that someone is at the oter end of the phone willing to help and support not just 9 - 5

JTS Cleaning
Jacques Steynberg

Very helpful, not pushy which is good

Aubree electrical
Simon Bridge

As I’d like to give a fantastic recommendation to the great work that I get from my contact at the company he works effortlessly to help me and my company grow and Jacob Is a great asset to your company

1st kill and cure co
Stuart Halliday

Excellent service as always, Craig Johnson was exceptional made something i was dreading doing very easy. Massive thanks.

A.D.S Electrical
Dan Collinge

Really helpful. Answered all of my questions and made me feel more confident

Stuart Raybould

Jacob was very thorough & helpful. Explained everything in detail and made me feel at ease. I look forward to dealing with HS Direct for many years to come.

Alderdale Seating Ltd
David Caddick

CBB signed up to HS Direct almost two years ago now. Since then we have used your system to compose hundreds of Risk Assessments and Method Statements as well as the multitude COSHH assessments your consultants have composed. The level of service from your consultants is brilliant, they have taken countless silly little phone calls and answered many a question. The real asset to your team is Jacob Skelton, if I’m completely honest if it wasn’t for his outstanding customer service I would have looked to replace HS Direct a long time ago. His ability to build relationships with his customers is second to none even in the face of an angry customer (sorry Jacob) The confidence he has given me in your company has meant we have decided to expand your services to include EL direct. Franky Fisher has then come on and demonstrated that it isn’t only a single person within your company that knows how to achieve outstanding customer service, there is at least two! Thank you all for your hard work and help over the last two years, it is massively appreciated, I hope to continue to see your services improve in the future. Kind Regards, Alex

Alex Whittall
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I don't have Microsoft Office or Microsoft Word, what should I do?

If you don't have Microsoft Office, or Microsoft Word installed on your PC or Mac, don't worry - you can still use our products. You can get a free alternative from Open Office.

Open Office Org is open-source developed alternative to Microsoft Office, developed by a large software company called Oracle. Open Source means the company who build the software, allow 100% use of it, 100% free.

Since Open Office is specifically developed to be exactly the same as Microsoft Office, with all the same programs in the suite (Eg: Word, Excel, Access and Power Point) - it will freely open any Microsoft Office file-format. Meaning, just because a document was written in Microsoft Word, doesn't mean it can't be opened in another program. Open Office will do that, and vise versa.

To download and install Open Office;

  1. Go to
  2. On the left hand side, click 'I want to download Open Office'. In the green box, click the main link which starts with 'Start downloading'
    • Windows Only:When the program has downloaded, click Install and wait for the program to install.
    • MAC OSX Only:When the program has downloaded, a notification box will pop up with an arrow from the Open Office Icon to the Applications Folder in Finder, drag the icon to the Applications folder to install the program.
  3. You are now ready to use Open Office, and the documents you have purchased from us.