Current average rating: 4.8 / 5.0

Total number of reviews: 4119

very helpful, any problems are sorted and explained

philip hodgson

Berry helpful and very competent

360 Civil Engineering Ltd
Michael lock

Ryan was very helpful and easy to speak to.

Elemento Construction Limited
Diane Whtie

Clear and informative information

BSS Construction LTD
Jayne McEvoy

No pressure sales, just good information

Kevin Larkin

Excellent communication & helpful knowledge.

Peter Henderson
Peter Henderson

very helpful and straightforward

i.c electrical contractors ltd
iain stewart

Brilliant service, very helpful.

Beehold Ltd
Daniel Holding

Staff were so helpful and patient - especially Mr Robert Bull who was excellent at his job and really polite and kind.


Felt very welcomed even though I have never met Dave, listened to my requirements/needs, nothing seemed to phase him and was very knowledgeable about his industry, already referred to a plumbing contractor within 20mins of finishing conversation. Thanks again Dave and team

Electrics Uk
Graham Yewdall

Very helpful on all queries. Thank you

Sharpes Maintenance & Cleaning Ltd
Emma Humpries

I have been a customer of HS Direct since 2015 and always had a great experience, very professional company, and any info I have needed has always been dealt with, There systems are great too

Accurate Flat Roofing
Sarah Garrett

Had exactly what I needed and easy to download , would prefer to pay through PayPal maybe a future option

Refresh Service
Marius Bowles

Quick, efficient and got me the invoices i needed as soon as i ended the call :)

Thames valley mechanical

Very informative and proffessional

Happy Building London LTD

always good service and fast answers

Dapatchi Construction
Andrew Morris

James is extremely helpful and informative in helping our company try to find the best possible solution for our business neeeds

Stephen Charles Landscapes Limited
Caroline Bevan

Hollie was very professional and dealt with my request very quickly

P Flynn carpentry
Paul flynn

Because Luke has been very patient and very helpful

K and L Plastering
kenny tibble

excellent service and description of what's available easy to follow.

Phoenix Refurbishments Ltd
Reuben Davison

Very helpful every time we call you guys and whatever we need your always there to help out! Very impressed with your services

R&S (south east) Developments ltd
Christopher stevens

This score is based on the excellent customer service provided to our company by Eliott Wright. We will be recommending HS Direct to other companies.

Goom Electrical Ltd
Lauren Goom

Excellent phone manner, service overall really good and pleasant to talk to.

Kando Property Services
Paul Lees

Josh very efficient great customer service.

Optimum Contractors
Adam Gates

Good service and versatile to customer needs and requirements.

Edward Gray

very polite good under standing of product and very good service

south wales security services Ltd
robert walker
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I don't have Microsoft Office or Microsoft Word, what should I do?

If you don't have Microsoft Office, or Microsoft Word installed on your PC or Mac, don't worry - you can still use our products. You can get a free alternative from Open Office.

Open Office Org is open-source developed alternative to Microsoft Office, developed by a large software company called Oracle. Open Source means the company who build the software, allow 100% use of it, 100% free.

Since Open Office is specifically developed to be exactly the same as Microsoft Office, with all the same programs in the suite (Eg: Word, Excel, Access and Power Point) - it will freely open any Microsoft Office file-format. Meaning, just because a document was written in Microsoft Word, doesn't mean it can't be opened in another program. Open Office will do that, and vise versa.

To download and install Open Office;

  1. Go to www.openoffice.org.
  2. On the left hand side, click 'I want to download Open Office'. In the green box, click the main link which starts with 'Start downloading OpenOffice.org...'
    • Windows Only:When the program has downloaded, click Install and wait for the program to install.
    • MAC OSX Only:When the program has downloaded, a notification box will pop up with an arrow from the Open Office Icon to the Applications Folder in Finder, drag the icon to the Applications folder to install the program.
  3. You are now ready to use Open Office, and the documents you have purchased from us.