During this time please check out all of our available support resources here. 


Current average rating: 4.8 / 5.0

Total number of reviews: 4255

excellent service and description of what's available easy to follow.

Phoenix Refurbishments Ltd
Reuben Davison

Very helpful every time we call you guys and whatever we need your always there to help out! Very impressed with your services

R&S (south east) Developments ltd
Christopher stevens

This score is based on the excellent customer service provided to our company by Eliott Wright. We will be recommending HS Direct to other companies.

Goom Electrical Ltd
Lauren Goom

Excellent phone manner, service overall really good and pleasant to talk to.

Kando Property Services
Paul Lees

Josh very efficient great customer service.

Optimum Contractors
Adam Gates

Good service and versatile to customer needs and requirements.

Edward Gray

very polite good under standing of product and very good service

south wales security services Ltd
robert walker

Excellent Customer Service. On the phone within an hour of my making an initial enquiry. Knowledgeable re the product being marketed and extremely personable - Well done, I shall be passing your details on to my Principle Contractor for further consideration

S Anderson
Sheila Anderson

Brilliant service again had all the solutions to my problems within an hour , highly recommended.

7 Hills Scaffolding Ltd
Craig O’Brien

Professional and knowledgeable discussions regarding business offerings and services and capabilities with no hassle....


always available to help and the system is great

Fastline Services Ltd
Adam Fleming

Excellent phone manor, service overall really good and pleasant to talk to.

Kando Property Services
Paul Lees

Your Company has always be so helpful, patient and very courteous. That's why we have been with you so long.

Banbury Blast Cleaning Ltd
Jenni Richards

extremely efficient and friendly service

Corker Properties Ltd
John Corker

Extremely efficient and friendly service

Sheffield Coated Stone Limited
John Corker

Efiicient explanation of the products but with no pressure sales techniques.

Staffordshire Electrical Services Ltd
Paul Gallear

Fantastic service, very helpful

B & C Building and Carpentry Ltd
Derek martin

Fantastic service, very helpful

B & C Building and Carpentry Ltd
Derek martin

Nikki was absolutely amazing and helped us throughout all CHAS process-thank you.

Buildwise One Company Four Solutions
Mara Paduraru

Great tuturial and advice from Naomi

P&R Building Contractors Ltd.
Jayne Burchell

As always, helpful, friendly, reliable advice

The Lift Company Limited
Jilly Cook

Because your service and products are great 👍

7 Hills Scaffolding Ltd

Basically I made a small enquiry online not expecting any response. However, received a phone call the following morning to discuss further on the matter. Representative was very helpful, explained all services you provide and was everything I was looking for.

Dannat Building Maintenance Services
Steve Guest

It couldn't have been more straight forward, thanks

avro mechanical services
paul jepson

Always, very knowledgeable and helpful, when ever I call.

Diane Collinson

Provided all information I needed via email as my son was crying at the time of the call!

Harris gardens
Emma harris
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I don't have Microsoft Office or Microsoft Word, what should I do?

If you don't have Microsoft Office, or Microsoft Word installed on your PC or Mac, don't worry - you can still use our products. You can get a free alternative from Open Office.

Open Office Org is open-source developed alternative to Microsoft Office, developed by a large software company called Oracle. Open Source means the company who build the software, allow 100% use of it, 100% free.

Since Open Office is specifically developed to be exactly the same as Microsoft Office, with all the same programs in the suite (Eg: Word, Excel, Access and Power Point) - it will freely open any Microsoft Office file-format. Meaning, just because a document was written in Microsoft Word, doesn't mean it can't be opened in another program. Open Office will do that, and vise versa.

To download and install Open Office;

  1. Go to
  2. On the left hand side, click 'I want to download Open Office'. In the green box, click the main link which starts with 'Start downloading'
    • Windows Only:When the program has downloaded, click Install and wait for the program to install.
    • MAC OSX Only:When the program has downloaded, a notification box will pop up with an arrow from the Open Office Icon to the Applications Folder in Finder, drag the icon to the Applications folder to install the program.
  3. You are now ready to use Open Office, and the documents you have purchased from us.