During this time please check out all of our available support resources here. 


Current average rating: 4.8 / 5.0

Total number of reviews: 4256

Was really pleased with the service back up was great explained everything I was unsure about

Willow Landscapes
D Lirk

Superb service and advice from HSDirect once again. We required additional tasks adding to our portal, we got straight through to the correct person, details added on immediately, all good! Highly recommended.

Birchfield Ltd
James Gunter

Great help from Gavin ! An expert in his field !!

P.C.D.service's London Ltd
Patrick Clancy

Sarah was excellent, clearly explained the programme and it’s features. The whole process so far has been easy and pleasant.

GMT Group
Beata Capoferri

Great help from Gavin ! An expert in his field !!

P.C.D.service's London Ltd
Patrick Clancy

Staff are always very helpful. Nice, easy and intuitive software.


Very polite to the point and helpful with information

Frontline electrical installations ltd
Martin cole

very helpful, easy to understand .

refine build ltd
mark barrett

Very helpful and well mannered conversation

Prepen Developments Ltd
Gary Penny

Always exceptionally helpful and quick - cost effective, accurate and generally a pleasure to deal with!

Lynn Lee

Easy to find and download the relevant documents followed by a call from your team from a very friendly and helpful adviser.

Fiona Patrick

Really helpful and knowledgeable.

Bethany Newman

Angela explained everything to a tee

Dynamic steel services Leeds Ltd
Michael walker

Verry easy to navigate and find what you looking for.Verry helpful,personal is very prompt on your requests and ready to help.I will definitely recomand .

Elena decor ltd
Elena Chitac

A very professional approach and knowledgeable about his products He was concise and patient and I am sorry I cant take it on board at this time

Black Cat PH, Lycrome Rd, Lye Green Chesham HP5 3LF
Louis Smith

Extremely helpful and my question was dealt with immediately!

A J Morris Limited
Rosalind Majilton

Good reliable service and helpful.

See Raymond Grounds Maintenance
Jim Patterson

Very informative and helpful conversation

adam dobson

I called up on the 08/02/2018 for some advice on RAMS as i needed this to do a job i had quoted for. I was greeted by Craig Johnson who was more than happy to assist and gave me all the help and advice i needed. I was extremely great full as I am still quite new to the self employed world and still have much to learn and was helped with this. I would 100% recommend this company and will be using them again in the future!!

One Call Cleaning Solutions
Jennifer McGuinness

Yazmin was extremely helpful throughout the demo.

Rework Interiors Ltd
Davina Buckell

Chloe was excellent and very friendly and helpful. Answered all my questions.

Boleyn Construction Limited
Darren Milne

Prompt friendly and informative discussion.

Drysau ROCO Doors
Mike Wright

David's expertise are 2nd to none and he can never do too much to help

Jps Carpenters and Builders limited
Jon Sainsbury

So easy to use, staff very helpful & polite. Everything I’ve asked assistance on they’ve delivered straight away. Would highly recommend.

Cascade Drainage
Gavin Courtnet

Very good explanation on the service, extremely helpful and very Professional.

Bullock Brothers
Bob Bullock

Everything I expected, great guidance and assistance, simple to adopt.

MGS Property Services
Mike Goule
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I don't have Microsoft Office or Microsoft Word, what should I do?

If you don't have Microsoft Office, or Microsoft Word installed on your PC or Mac, don't worry - you can still use our products. You can get a free alternative from Open Office.

Open Office Org is open-source developed alternative to Microsoft Office, developed by a large software company called Oracle. Open Source means the company who build the software, allow 100% use of it, 100% free.

Since Open Office is specifically developed to be exactly the same as Microsoft Office, with all the same programs in the suite (Eg: Word, Excel, Access and Power Point) - it will freely open any Microsoft Office file-format. Meaning, just because a document was written in Microsoft Word, doesn't mean it can't be opened in another program. Open Office will do that, and vise versa.

To download and install Open Office;

  1. Go to
  2. On the left hand side, click 'I want to download Open Office'. In the green box, click the main link which starts with 'Start downloading'
    • Windows Only:When the program has downloaded, click Install and wait for the program to install.
    • MAC OSX Only:When the program has downloaded, a notification box will pop up with an arrow from the Open Office Icon to the Applications Folder in Finder, drag the icon to the Applications folder to install the program.
  3. You are now ready to use Open Office, and the documents you have purchased from us.