During this time please check out all of our available support resources here. 


Current average rating: 4.8 / 5.0

Total number of reviews: 4255

Nicole from start to finish EXCELLENT!

Marshall Harper Estates Ltd
Marshall Harper

Naomi was very helpful and knew exactly what she was talking about. She answered all of my questions and sent my quote very quickly.

Novo Facades Ltd
Kristy Vidler-Green

well organised and managed not to let to the phones or broadband go down throughout the whole installation/transferal of lines.

one stop scaffolding & netting services limited
kathy sidaway

Great service & answered all my question

Holdsworth landscapes
Ryan lax

So helpful, which is giving me the confidence, easy to get hold of on the phone and nothing is too much trouble.

Owen Building & Restorations Ltd
Gillian Owen

Extremely helpful, talked me through everything and any queries were answered and actioned promptly. The level of support is very good.

DM Fitchett Construction

Niomi was superb and very helpful

Northern interiors Ltd
Shane jones

Always available to help me and extremely helpful as I don't find it easy filling out appropriate forms, couldn't be more helpful.

Owen Building & Restorations Ltd
Gillian Owen

I mainly dealt with Ryan, anything he couldnt answer he got the right person to speak to me and like Ryan all the staff ive spoke to are helpful, knowledgeable & friendly. Cant recommend them highly enough.

DB Process Engineering Ltd
Dave Berryman

downloaded a free template,real quick and easy to download, a quick a very polite follow up call to make sure item downloaded, full of use full ideas for myself, would definitely consider using their services if required in the future.

Ian wheatley

Nigel was very helpful as always.

SAP Fencing Ltd
Jenna Dale

Because the experience was everything I expected , helpful , smooth , experienced, and informative.

MGS Property Services
Mike Goulé

Brilliant Service and easy to use documentation


The guy I spoke to was very informative not pushy and I will consider using you in the future.

Ovens electrical contractors ltd

I would like to Thank all HS Direct team for great job they did so far in helping my company to become better and more reliable in construction industry.

VA Build Ltd

Efficient, accurate,knowledgeable.

Grafters4u Ltd
Baz Woolhouse

The service and one to one direction has been spot on. And cannot fault the ongoing support whilst getting to know the very simple yet very professional business portal.

Paul Phillis

So far the information given and the support has been second to none. It is early day's so we hope this will continue as I am sure it will.

Uniplas UK Limited
Mark Revill

Excellent explanation and display of services & products available

Emperor UK Ltd
Mark Bethwaite

Martyn was very helpful and explains in great detail what your getting

C&s scaffolding
Christopher brown

can't fault the service, excellent

rolltech flooring

Made me feel confident I will be able to cope with accurate completion of all forms required in connection with the work we carry out.

Owen Building & Restorations Ltd
Gillian Owen

Martin was very easy to talk too and explained things in great detail

Concept 509 Ltd
Alan Willetts

Informed, helpful & professional.

Drain Patrol (South) Ltd
Chris Cousins

Excellent service and so very helpful nothing you ask is a problem

Wayne Crick

Franky was a massive help to my business getting me the right policy i needed , giving great support to my wife. Her knowledge on the insurances was outstanding she is an asset to your company , and i feel confident to ask for support when needed.

Garage Conversion south east ltd
John Smith
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I don't have Microsoft Office or Microsoft Word, what should I do?

If you don't have Microsoft Office, or Microsoft Word installed on your PC or Mac, don't worry - you can still use our products. You can get a free alternative from Open Office.

Open Office Org is open-source developed alternative to Microsoft Office, developed by a large software company called Oracle. Open Source means the company who build the software, allow 100% use of it, 100% free.

Since Open Office is specifically developed to be exactly the same as Microsoft Office, with all the same programs in the suite (Eg: Word, Excel, Access and Power Point) - it will freely open any Microsoft Office file-format. Meaning, just because a document was written in Microsoft Word, doesn't mean it can't be opened in another program. Open Office will do that, and vise versa.

To download and install Open Office;

  1. Go to
  2. On the left hand side, click 'I want to download Open Office'. In the green box, click the main link which starts with 'Start downloading'
    • Windows Only:When the program has downloaded, click Install and wait for the program to install.
    • MAC OSX Only:When the program has downloaded, a notification box will pop up with an arrow from the Open Office Icon to the Applications Folder in Finder, drag the icon to the Applications folder to install the program.
  3. You are now ready to use Open Office, and the documents you have purchased from us.