During this time please check out all of our available support resources here. 


Current average rating: 4.8 / 5.0

Total number of reviews: 4255

Very pleasant company to deal with

VA Build Ltd

Very useful info and very helpful , willing to help us one man bands will always come to you first

Andy Bennett
Andy bennett

Roddney marsh was fantastic help me with everything i needed to know and much more Will definitely be using there services and will recommend to everyone i know. 10 / 10

Fresco scaffolding ltd
joseph fresco

Roddney marsh was fantastic help me with everything i needed to know and much more Will definitely be using there services and will recommend to everyone i know. 10 / 10

Fresco scaffolding ltd
joseph fresco

Your staff member is a valuable asset to your company, she was very polite on the phone, had good knowledge of the software and gave a useful insight for future reference.

Leicester and Leicester Ltd
Qamar Hussain

Each time I speak to someone on the phone, the member of staff is friendly, clear and informed.

avril mills

Obviously the idea of the call was to sell your services but Hollie was not pushy in any way. She has sent over some information and although right now it isn’t something we will act on it will certainly be something we will discuss in the not too distant future. The key thing for me is that I did not feel I was being persuaded to do anything - just straight facts and info.

Sheila Waspe

Sarah was very friendly & helpful, explained everything really clearly without making it complicated,

Broadland Products Ltd
Emma Slaughter

Very Professional & thorough guidance through the minefield of Health & Safety requirements.

Gary Fawdrey

The introduction to our Safety First package was excellent. David was clear, concise and very helpful. We would definitely recommend HS Direct for your business`s health and safety requirements.

Norfolk scaffolding ltd
Lee silvester

explained services offered in detail with no pushy sales talk like you get from some companies felt at ease talking to David

total trades management services ltd
lee fiori

Excellent service and very quick really appreciate the help given to deal with “red tape”!

Samsons ltd
Mohammed saleem

Mahew Brierley was very freindly and excellent at his job.


She was brilliant as I was considering not renewing and she talked me through what we could do moving forward to make it worthwhile. I was very impressed with the service and looking forward to improving our H&S in 2018!

Nikki Thurston

The advisers for me, are always happy to help and sort out all my H&S issues straight away. I cannot praise them enough.

Brocklebank Farm
Guy Brazendale

Confirmed who and why for the call ,very polite and efficient

Ricketts Plumbing & Heating Ltd

Instant response from Dave after he received my enquiry Competitive price with back up if required


Always quick to respond and to the point.

Michaela Walker

brilliant service always helping me and pointing me in the right direction and advising us on the best way to go about things , I have dealt with Mathew many times over the last few years and he is always very helpful and patient with me when I struggle with providing documents for contractors thank you


Polite, informative and knowledgable in field

M A Leak Carpentry Services LTD
Mark Leak

Very helpful, knowledgeable and professional, understood what my needs are and how they can be catered for.

Property Pot
David Antino

very well explained and very helpful thank you

fse contractors ltd
carol WILES

I made a call to requestsomething and it was acted on straightaway.


I spoke to Rodney Marsh yesterday because I am new at using the Health & Safety package for the construction industry and have had several conversations with some other of your staff but still felt confused with completing risk assessments and method statements. Rodney took me through a full tutorial over the phone and saved a 'training' file on my HS Direct library for my future reference. I now feel that I understand properly how this all works and am grateful to Rodney for his help - he could not do enough for me.

Custom Construction Group Ltd.
Mrs Primrose Scudder

excellent and informative service

4 seasons grounds & landscaping solutions Ltd
neil plevey

Nigel is very efficient and has done a great job for us 3 ears in a row now.

NCD Electrical (NI) Ltd
Colm Doyle
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I don't have Microsoft Office or Microsoft Word, what should I do?

If you don't have Microsoft Office, or Microsoft Word installed on your PC or Mac, don't worry - you can still use our products. You can get a free alternative from Open Office.

Open Office Org is open-source developed alternative to Microsoft Office, developed by a large software company called Oracle. Open Source means the company who build the software, allow 100% use of it, 100% free.

Since Open Office is specifically developed to be exactly the same as Microsoft Office, with all the same programs in the suite (Eg: Word, Excel, Access and Power Point) - it will freely open any Microsoft Office file-format. Meaning, just because a document was written in Microsoft Word, doesn't mean it can't be opened in another program. Open Office will do that, and vise versa.

To download and install Open Office;

  1. Go to
  2. On the left hand side, click 'I want to download Open Office'. In the green box, click the main link which starts with 'Start downloading'
    • Windows Only:When the program has downloaded, click Install and wait for the program to install.
    • MAC OSX Only:When the program has downloaded, a notification box will pop up with an arrow from the Open Office Icon to the Applications Folder in Finder, drag the icon to the Applications folder to install the program.
  3. You are now ready to use Open Office, and the documents you have purchased from us.