During this time please check out all of our available support resources here. 

Get in touch

Use the form below to get in touch with us. If you require an immediate response please call us on the number above

HS Direct Map

Head Office
Meadowhall House
3 Hayland Street
South Yorkshire
S9 1BY
0114 244 4461

Bury St Edmunds Office
HS Direct House
6 Hillside Road
Bury St Edmunds
IP32 7EA
01284 74 77 88

Wilmslow Office
Kings Court
Water Lane
0161 302 5735

Scottish Sales Consultant
Scottish Representative & External Sales
Arthur Duffy
0780 339 2266

I don't have Microsoft Office or Microsoft Word, what should I do?

If you don't have Microsoft Office, or Microsoft Word installed on your PC or Mac, don't worry - you can still use our products. You can get a free alternative from Open Office.

Open Office Org is open-source developed alternative to Microsoft Office, developed by a large software company called Oracle. Open Source means the company who build the software, allow 100% use of it, 100% free.

Since Open Office is specifically developed to be exactly the same as Microsoft Office, with all the same programs in the suite (Eg: Word, Excel, Access and Power Point) - it will freely open any Microsoft Office file-format. Meaning, just because a document was written in Microsoft Word, doesn't mean it can't be opened in another program. Open Office will do that, and vise versa.

To download and install Open Office;

  1. Go to
  2. On the left hand side, click 'I want to download Open Office'. In the green box, click the main link which starts with 'Start downloading'
    • Windows Only:When the program has downloaded, click Install and wait for the program to install.
    • MAC OSX Only:When the program has downloaded, a notification box will pop up with an arrow from the Open Office Icon to the Applications Folder in Finder, drag the icon to the Applications folder to install the program.
  3. You are now ready to use Open Office, and the documents you have purchased from us.