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Current average rating: 4.8 / 5.0

Total number of reviews: 4331

Stewart is simply outstanding..knowledge, experience, communication and general support is first class

JWK Developments Ltd
James Knight

every time I have called HS they has been able to help me out and more importantly called me back to discuss our requirements, even in these strange times.


Excellent service. Very helpful. Great communication from Jess Tidmas.

Frog End Pet Supplies
Gary Smith

Rob supported us from the moment I started chatting with him, nothing has been to much trouble and they took all of the stress out of the whole process for us. Absolutely faultless service and will recommend to everyone we know.

D Good Flooring LTD

Friendly professional service and very helpful thank you so much.

Serenity Holistic Therapies And Beauty
Angela Henderson

Lee was so quick at coming back to me and so helpful. He was an absolute pleasure to deal with

Miller Solutions Ltd
Laura Jennison

we have been with hs direct for a number of years and not once have they let us down there service is brilliant would recommend them to anyone

westmac flooring specialists ltd
mark western

The courtesy, concern and care taken during our CHAS application by Rob and the expert staff like Jerry was second to none. I’ve been in business for over 30 years and very rarely have I been associated with such a professional company. Value for money, real time advice and excellent service.

Elan-Pro Ltd
John Hardman

Customer service is second to none , nothing is to much trouble , I dealt with a girl called Laura who went through the safety first package, explaining how the whole system worked.

C&S Scaffolding
Chris Brown

Lee was very good at explaining the system and showed me where there was massive room for improvement. I learnt more in the 20 minutes on the phone with Lee than I knew previously, thanks very much Lee.

JM Passive Fire Protection Ltd
John Davies

Hi as you know I’ve had some difficulty with the service. However my score above is based on the service from Gemma Bott. I’ve dealt with Gemma a few times this week. She has been very quick to respond. Professional. Understanding and very helpful. Thank you Gemma. You should receive an award for employee of the year

Oakley Window cleaning
Steve Bowie

Georgia was really helpful and nothing was to much trouble, she put a smile on my face in these horrible COVID times. Big thank you..

Telford Maintenance Ltd
Richard Stokes

Holly was amazing from start to finish in helping me become accredited with SMAS, any sort of paperwork especially H&S I struggle with massively. Holly understood this and guided me through the process step by step. Was always efficient in her responses. By far the best customer service I've received in a long time.

Prestige Hard Surface Repairs

Gentleman Rob Mason called back and helped me out. Went above and beyond - great service. Thanks

Stewart ACR Ltd
Alex Stewart

Excellent helpful friendly staff.

A.J .Cook and Son

Informative follow up call from Rod Marsh.

Seacroft Marine Consultants Ltd
Gary McKenzie

really understood my needs and helped promptly.

Amanda Asson

Very knowledgable guy Rodney great to chat to

Men of all trades ltd
Dan Chapman

Lee is an excellent trainer, his knowledge of the system and the industry that we work in is second to none, I found the training very useful and now feel very comfortable using the system

Wallace Groundworks & Civils Ltd
Nicola Parker

You guys have always been straight down the line with me. The products you have provided me with have always been spot on. Excellent communication and an intrinsic knowledge of customer requirements. Outstanding service all round. Thanks

The Bricklayer
Glenn Brickell

I found the training very useful and feel a lot more confident in using the system, Lee is a fantastic trainer and very helpful and knowledgeable

Wallace Groundworks & Civils Ltd
Nicola Parker

Lee was excellent this morning and really helped with a difficult situation that we've had with an employee.

Complete Clean Management Ltd
Dom Bacciocchi

Satisfied with reply which was answered quite timely

RPS Drainage Services Ltd

Since having time to be able to work the portals correctly after 4 years we discovered its time saving rather than consuming.

Gas and Water Engineering UK Ltd
Ricky Stoakes

Mark was an absolute pleasure to work with, he was patient and understanding when explaining things and he was more than helpful in getting us up to speed with current regulations.

Miller Solutions Ltd
Laura Jennison

I had help from a Stuart Bailey, who is friendly, very helpful and extremely patient and of course very knowledgeable!

G and L Ray Consultants