The Good Work Plan: are you ready?

Click here  to find out how you will be affected and what you need to do today.


Current average rating: 4.8 / 5.0

Total number of reviews: 4174

the advice was succinct, accurate and easily relayed. I felt confident talking to this person (Holly)

Marshbeck Interiors
Sigi Steer

Your RAMS for Plumbing that we purchased were clear and concise and were easily amended to suit our needs. We will use again.

Greystone Services (Scotland) Limited
Rose Charlton

Nicole dealing with our H&S applications to Safe-contractor and CHAS has been very professional, polite and understanding and made the whole process easy on our part and explained everything to us.

Gibbs and Tregidgo ltd
Dylan Pearson

An excellent course delivered with a balanced mix of gravity and humour which kept some 60 delegates interested for the whole day. Mark is a superb instructor and we hope to see him again.

Armour Hart Group Ltd
Allen Broad

good communication, brilliant software to use

David shaw

The information given to me by Joshua was extremely helpful and look forward to working with him in acquiring our relevant qualifications needed for my business.

South Coast Cleaning Solutions Ltd
Craig Wilson

Carl was brilliant so helpful and ynderstanding

Hot stuff catering
Julie Cox

The team at HS Direct deliver an outstanding service, however particular mention to the Tech team. Jordan always provides a prompt, helpful and friendly response. Thank you for all your support - have a great Christmas.

Derwent Facilities Manager
Anthony Vasey

Because Josh Wright was so thorough, likeable, helpful and professional in the time he spent on the phone with me today. Taking me through all of the services you provide. Invaluable.

ABI Roofing Ltd
Leanne Snow

your staff maddie, luke and kevin have been so helpful and always seem to go above and beyond

jack arnold uk limited
lindsey shaw

Martyn explains everything beautifully so easy to understand thanks Martyn

B M S Contract Cleaning

Had a problem logging onto the site. Spoke to Jordan he sent me a link to follow and this solved the problem straight away. The service is first rate as normal. Been a member since 2016 and this is the first problem I have ever had.

Peter Moss Bespoke flooring Ltd
Peter Moss

Ian Parks was great. Great communication. Once I start using your portal more often and get to know it better I am sure it will be great and easy portal to be used all the time. Definitely saves a lot of hassle and time. Great team thank you guys

MORE carpentry ltd.
Modestas Isakas

Very helpful, always on hand to answer my queries and the system is very user friendly as are the staff.

A & E Gibson
Christine Helen Gibson

Taking time out to help me in a professional way and give me the information I needed and the direction I need to get what I need.

Apollo Design Fire Protection Services Ltd
Karl Williams

Taking time out to help me in a professional way and give me the information I needed and the direction I need to get what I need.

Apollo Design Fire Protection Services Ltd
Karl Williams

Excellent service all round and quick response to any queries or questions, the safety first package is second to none.

LEBC Midlands Ltd
Lee Essex

Excellent service in gaining our CHAS Accreditation, Katie at HS Direct done all the administration work for our company and saved us so much time, Brilliant Job thanks

LJ Joinery & Building Contractors ALtd
Kevin Barry

Very helpful staff with follow up calls and reassurance of the product being purchased.

PGS Japanese Knotweed Solutions
Stanley Jeffery

Very happy with Shale and Rob, they have helped us through the initial stages of our H&S Package and would happily recommend these programmes. Every query we had was answered straight away, no 24 hours response times. Still getting to grips with our package but very impressed to date. thank you

Barnsdales Fm Ltd
Kathryn Brearley

Josh knew exactly what information i required which he e-mailed over straight away.

Buckland & Carr Ltd

The services received by HS Direct have been impeccable, especially those provided by Robert Bull who always provides outstanding customer service and is a pleasure to work with.

Capital Floors ltd
Kat Pepper

Billy was extremely helpful and patient with us, from setting us up to guiding us through each section, It was a pleasure to work with him. No query goes unanswered and was always dealt with efficiently. 5* service :-)

Jayne Knight

Great price, great service, fully supported.

South West Building Solutions Ltd
Helen Hardwidge

The colleague that handled my inquiry (Rodney Marsh), was so professional and courteous in his manner. He also went above and beyond what was necessary, even interrupting his own free time to do so, in making sure we have everything that we would need. Therefore, I will be recommending your company to everyone that I know, because of the excellent service and assistances that I have been given. Many thanks!

Earth Rainbow
David Brice

Excellent customer care and very helpful and responsive at all times.

Sheila Jones

I don't have Microsoft Office or Microsoft Word, what should I do?

If you don't have Microsoft Office, or Microsoft Word installed on your PC or Mac, don't worry - you can still use our products. You can get a free alternative from Open Office.

Open Office Org is open-source developed alternative to Microsoft Office, developed by a large software company called Oracle. Open Source means the company who build the software, allow 100% use of it, 100% free.

Since Open Office is specifically developed to be exactly the same as Microsoft Office, with all the same programs in the suite (Eg: Word, Excel, Access and Power Point) - it will freely open any Microsoft Office file-format. Meaning, just because a document was written in Microsoft Word, doesn't mean it can't be opened in another program. Open Office will do that, and vise versa.

To download and install Open Office;

  1. Go to
  2. On the left hand side, click 'I want to download Open Office'. In the green box, click the main link which starts with 'Start downloading'
    • Windows Only:When the program has downloaded, click Install and wait for the program to install.
    • MAC OSX Only:When the program has downloaded, a notification box will pop up with an arrow from the Open Office Icon to the Applications Folder in Finder, drag the icon to the Applications folder to install the program.
  3. You are now ready to use Open Office, and the documents you have purchased from us.